crickex news Terms and Conditions
This page sets out all the terms, responsibilities, and rules for using the crickex news platform. Please read these rules carefully before opening an account or using any service on the platform.
Introduction and Applicability
General Introduction
These terms and conditions ("Terms") apply to the crickex news platform and all associated services. By registering, logging in, or starting to use any service on the platform, the user is considered to have fully read and accepted these Terms. If any user disagrees with any part of these Terms, they are advised to stop using the platform's services.
crickex news reserves the right to update these Terms at any time. Continued use of the platform after changes take effect will be considered as the user's automatic acceptance of the new Terms. It is therefore recommended to check this page regularly.
Scope of the Terms
These Terms cover all of the following:
- Rules for creating, managing, and closing user accounts
- Terms related to deposits, withdrawals, and payments
- Rules for claiming bonus and promotional offers
- General betting rules
- User conduct and prohibited activities
- Platform liability and limitations
- Dispute resolution process
To learn about how we collect and use personal data, read our Privacy Policy, which explains in detail how your information is kept secure.
Account Registration and Management
Conditions for Creating an Account
To open an account on crickex news, users must meet the following conditions:
- The user must be at least 21 years of age
- Accurate and complete information must be provided at registration — name, date of birth, mobile number, and email
- Each person may open only one account; creating multiple accounts is prohibited
- Keeping the account password confidential is the user's own responsibility
- The account must not be shared with or used by any third party
Identity Verification (KYC)
crickex news reserves the right to verify a user's identity to keep the platform secure and to protect financial transactions. A national ID card, passport, or other documents may be requested if needed. Withdrawal requests may be on hold until verification is complete.
Account Closure
If a user violates these Terms, engages in fraudulent activity, or provides false information, crickex news reserves the right to permanently close that account without prior notice and to confiscate the associated balance.
User Security Responsibilities
Users must follow the steps below to keep their account secure:
- Use a strong password and change it regularly
- Always log out after using a public or shared device
- Never share your OTP or verification code with any third party
- Report any unusual activity on your account to the support team immediately
- Keep updated antivirus and security software on your device
Financial Transactions and Payment Policy
Deposit and Withdraw
All financial transactions on crickex news are conducted in Bangladeshi Taka (৳). The payment methods currently accepted on the platform are:
Deposit Methods
- bKash — minimum deposit ৳300
- Nagad — minimum deposit ৳300
- Rocket (Dutch-Bangla Bank mobile wallet) — minimum deposit ৳300
Withdrawal Methods and Timeframes
bKash, Nagad, and Rocket can also be used for withdrawals. The minimum withdrawal amount is ৳800. After submitting a request, the withdrawal is generally processed within 30 minutes to 3 hours. However, in some cases it may take longer due to identity verification or a security review.
General Terms
- The source of the deposit and the withdrawal account must belong to the same person
- Using another person's mobile wallet for transactions is prohibited
- For suspicious transactions, crickex news may request additional information
- All large transactions are monitored to prevent money laundering
Bonus and Promotion Terms
To claim bonus offers on crickex news, the relevant conditions must be met. Each bonus has its own wagering requirement.
Welcome Bonus
A 100% bonus is available on the first deposit, up to a maximum of ৳5,000. The wagering requirement on the bonus is 15 times. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000, and to withdraw the bonus amount, bets totalling ৳1,000 × 15 = ৳15,000 must be placed.
General Rules for Using Bonuses
- Bonuses can only be used for placing bets — they cannot be withdrawn directly
- The bonus portion cannot be withdrawn until the wagering requirement has been met
- If the terms of any bonus offer are violated, crickex news reserves the right to cancel that bonus
- Attempting to abuse bonuses from the same device or IP address may result in account suspension
- Specific wagering requirements and time limits also apply to additional promotions listed in the offers section
Betting Rules
General Betting Rules
The following rules apply when placing bets on sports betting, casino games, fishing games, and other categories on crickex news:
- Once a bet is confirmed it cannot be cancelled, unless a technical error is proven
- Pre-match bets are accepted until a match or event begins; live betting follows in-play rules
- If a suspicious or unusual betting pattern is detected, crickex news may investigate and take the necessary action
- If incorrect odds are given due to a technical error, crickex news reserves the right to cancel that bet
- If a match is cancelled or postponed, a decision will be made in accordance with crickex news's prevailing rules
Casino Game Rules
Slots, live casino, baccarat, roulette, and other casino games each have their own applicable rules. RTP (Return to Player) is the long-term theoretical average return rate — it does not guarantee winnings in any single session. Game results are entirely controlled by a Random Number Generator (RNG).
Prohibited Activities
The following activities are strictly prohibited on the crickex news platform. Any violation may result in account closure and balance confiscation:
- Creating multiple accounts to claim bonus benefits more than once
- Using fraudulent software, bots, or automation tools
- Falsifying account information or registering under a false identity
- Accessing another person's account or placing bets on their behalf
- Attempting to gain unfair advantage through match fixing or manipulation
- Using the platform for money laundering or illegal financial activities
- Attempting to access or damage the platform's systems
VIP Program and Responsible Gaming
VIP Membership Terms
The crickex news VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with a weekly cashback benefit:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.4% weekly cashback
- Gold — up to 0.6% weekly cashback
- Platinum — up to 0.8% weekly cashback
- Diamond — up to 1.0% weekly cashback
Cashback is calculated based on the total net loss for the week. For example: if a Gold level member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.6% = ৳120 cashback. crickex news reserves the right to change the VIP program terms at any time.
Responsible Gaming Commitment
crickex news believes that sports and gaming are for enjoyment — they are not an alternative source of income. We are committed to protecting platform users.
On our Responsible Gaming page you will find detailed information and tools on setting deposit limits, self-regulation, and addiction prevention. Users can set their own deposit limits or temporarily suspend their account.
- Do not bet more than you can afford
- Avoid placing more bets to try to recover money you have lost
- Set your betting amount and time limits in advance
- Consult family and friends if you feel the habit is getting out of control
Liability and Dispute Resolution
Limits of Platform Liability
crickex news is not liable for:
- Loss of bets due to internet disconnection or device technical failure
- Account loss caused by a user's own negligence or error
- Delays or errors by third-party payment processors
- Unexpected technical outages or force majeure situations
However, crickex news is always committed to maintaining service quality and resolving technical issues quickly. Our support team is active 24/7 in Bengali and English via live chat and email.
Complaint and Dispute Resolution Process
If a user has a concern about a transaction, bet result, or bonus, they can raise a complaint through the following steps:
- Step 1: Contact the support team directly via live chat and present the details of the issue along with any evidence.
- Step 2: If the issue is not resolved via live chat, send the details in writing by email. Email: [email protected]
- Step 3: Complaints submitted by email are generally reviewed and a written decision is communicated.
When submitting a complaint, providing your account ID, the date and amount of the transaction, and a clear description of the issue will help reach a resolution faster.
Intellectual Property Rights
All content on the crickex news platform — logos, designs, text, code, graphics, and other elements — is the sole property of crickex news or is licensed to it. No user may copy, distribute, modify, or use these elements commercially without written permission.
Content from game providers is the property of the respective developers. Playing a game on this platform does not mean the user has acquired any rights over that game.
Changes to Terms and Their Effect
crickex news may change any part of these Terms at any time. For significant changes, a notice will be published on the platform or sent to the registered email address. Continued use of the platform after a change will be taken as acceptance of the new Terms.
If any part of these Terms is found to be unenforceable, the remaining parts will continue in full effect. Failure to enforce any term of this agreement does not mean that term is waived. To learn more about us, visit our About Us page, which outlines crickex news's goals and services in detail.
For answers to general questions about these Terms, visit our FAQ page, where compiled answers to frequently asked questions are provided.
Need Help?
If you have any questions about the terms and conditions, our support team is available at all times.
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